Account Termination Procedure

Part of a comprehensive and defined personnel exit procedure (which includes e. g. the return of keys etc.) and an IT security policy must also be a defined procedure for decommissioning or deleting access data to IT facilities.

For TUGRAZonline (and downstream systems: access to the email server, to the Linux server, …) this procedure is described here, for servers at institutes (with accounts separate from TUGRAZonline) this has to apply analogously according to Rectorate Decision 036/2014 of 25.3.2014!

The termination procedure becomes active as soon as a person no longer has an employment relationship (DV/RV/WP), thereby applies:

1. Legal functions are generally not terminated by this process.
   Accounts of persons with active legal functions are not deactivated by the ATP. Legal functions do not extend other functions in TUGRAZonline and are generally terminated automatically at the end of the function period.
2. The special function "Tätigkeit ohne Arbeitsverhältnis" is for special cases (such as the follow-up of courses) the only function that has an account-preserving effect and is not terminated by the function termination procedure, but can always only be assigned for a maximum of 6 months (extension possible). A written justification for the assignment of this function must be filed with the OU secretary's office for internal review.
   If the account is only maintained via the "Tätigkeit ohne Arbeitsverhältnis", the "lifelong email address" is not automatically available.

   Other functions of a person with the above-mentioned special function will not be terminated by the function termination precedure, except in case of expiration of the last employment (DV/RV/WP) of this person.
   If the person has not been assigned any functions exempted by the function termination procedure, then this will deactivate the account.

Further information can be found in TU4U („Deaktivierung Ihres Accounts“ and „Ende des Dienstverhältnisses“).

If you have not registered to continue your studies for the current semester, the account will be deactivated after 2 warning emails and deleted 18 days later.

You can find more information in TU4U.

When one terminates paid membership in the Alumni Association, the email account (and any forwarding from the staff email address) will be deleted.

6 months after the last action in connect.tugraz.at an email will be sent to request a login in connect.tugraz.at.
If there is no reaction, a reminder will be sent after 14 days. If this reminder is also ignored and no login is carried out, the account will be deleted in connect.tugraz.at and connected systems.

A new application for an account is possible without a blocking period, but all access rights have to be reassigned.